Terms, Conditions & Cancellation Policy

Booking Confirmation: This is a booking request. Your reservation is subject to confirmation from our team via email or SMS within 8 working hours (9:00 AM to 9:00 PM IST).

Check-In & Check-Out timings: Standard check-in begins at 12:00 PM (Noon) on your arrival date. Standard check-out must be completed by 11:00 AM on your departure date. (Note: We are happy to safely store your luggage if you arrive early or have a late departure).

Taxes: All room prices are subject to a 5% government tax.

Liability: Our liability is limited to providing alternative accommodation if the need ever arises.

Jurisdiction: All disputes are subject to Delhi jurisdiction.

Free Cancellation: If a cancellation is made more than 48 hours prior to 12:00 PM (Noon) of your scheduled check-in date, there is no cancellation charge. If any amount has been paid in advance, it will be fully refunded within 4 working days to the original account from which the payment was received.

Late Cancellation: If a cancellation is made less than 48 hours prior to 12:00 PM (Noon) of the check-in date, the full booking amount will be charged, and no refund will be applicable.

No Show: In the event of a No Show, the full booking amount will be charged to the guest.

Early Departure: In case a stay is shortened with less than 48 hours of notice, the charge for the remaining booked nights will apply in full.

Date Changes: A delayed arrival of up to 1 day can be accommodated without any rebooking charge, provided intimation of the date change is given at least 48 hours prior to 12:00 PM (Noon) of the original check-in date. Please note this is always subject to room availability for the new dates.

Last-Minute Changes: Any change in travel plans less than 24 hours before your arrival time must be communicated to us immediately. Please send “Hi” on WhatsApp to +91 7290981900 or call us at +91 9999 276591, along with an email to arrival@smyleinn.com.